Client Services Representative - Bilingual English/ Spanish

Entertainment Earth, Inc. is looking for a fanatic of geek culture and hot top products with a friendly, outgoing attitude with strong typing skills as well as the ability to communicate and enthusiastically connect with our clients to provide world-class client service.

Entering orders by phone, e-mail, order form
Answer product questions
Up-selling appropriate merchandise
Engage clients in their quest to find the perfect collectible
Organization and other projects as needed

Customer service experience
College degree (or equivalent)
Proficiency in MSOffice (Excel, Word, Outlook)
Experience in web-based research
Strong verbal and oral communication skills
An appreciation for detail-oriented work
Organizational skills
A willingness to learn about and work for a great business
Sales experience a plus, experience with chat response feature a plus
Conversant in Spanish, Klingon a plus

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