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Client Services Representative - Bilingual English/ Spanish


WHAT WE ARE LOOKING FOR:
Entertainment Earth, Inc. is looking for a fanatic of geek culture and hot top products with a friendly, outgoing attitude with strong typing skills as well as the ability to communicate and enthusiastically connect with our clients to provide world-class client service.

RESPONSIBILITIES INCLUDE:
Entering orders by phone, e-mail, order form
Answer product questions
Up-selling appropriate merchandise
Engage clients in their quest to find the perfect collectible
Organization and other projects as needed

WHAT YOU MUST HAVE:
Customer service experience
College degree (or equivalent)
Proficiency in MSOffice (Excel, Word, Outlook)
Experience in web-based research
Strong verbal and oral communication skills
An appreciation for detail-oriented work
Organizational skills
A willingness to learn about and work for a great business
Sales experience a plus, experience with chat response feature a plus
Conversant in Spanish, Klingon a plus

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